Refund Policy

1. Overview

We want pricing to feel fair and predictable. This policy explains when refunds are available for paid subscriptions and one-time purchases on APISeeker. Free plans have no monetary refunds.

2. Monthly subscriptions

• You may cancel anytime from the dashboard. Cancellation stops the next renewal; access continues until the end of the paid period.
• Within 7 days of first purchase of a paid plan, if you have used less than 10% of the included monthly quota, you may request a full refund of that period’s fee.
• After 7 days, or once substantial quota is consumed, fees for the current period are generally non-refundable.

3. Annual plans

Annual plans may be refunded within 14 days of purchase if usage is under 5% of the annual allowance. After that, we may offer a prorated credit toward future service at our discretion, but cash refunds are not guaranteed.

4. What is not refundable

• Usage already delivered (successful API calls metered against your plan).
• Fees related to accounts suspended for Acceptable Use or Terms violations.
• Third-party or provider marketplace fees once payouts have been processed.
• Chargebacks initiated without contacting support first (may lead to account review).

5. Billing errors

If you were charged incorrectly (duplicate charge, wrong plan, clear metering error), contact us within 30 days. We will investigate logs and invoices and issue a correction or refund where the error is on our side.

6. How to request a refund

1. Email [email protected] with your account email, invoice ID and reason.
2. We aim to respond within 2 business days.
3. Approved refunds are returned to the original payment method within 5–10 business days, depending on the processor and bank.

7. Related documents

• Terms of Service
• Pricing
• Contact